Returns & Exchanges
At Pisces Pets, we want you and your companion to love your new look, which is why we offer a 30-day return window for all unworn apparel and accessories. If your purchase isn't the perfect fit, we are here to help with a seamless exchange or full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are free of pet hair and odors.
Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing